A) SERVICES RENDERED TO STUDENTS
| Services | Duration (The timings mentioned are applicable only if the application is complete in all respects |
| 1. Issue of Identity Cards | |
| a) FY | : 7-10 Days after College re-opening |
| b) SY/TY | : Validity of 3 years |
| c) Late Admission | : Prescribed by University |
| 2. Issue of Duplicate Identity Card | : 1 working day on payment of Rs. 200/- |
| 3. Issue of Transfer Certificate | : Maximum 3 working days |
| 4. Issue of Character Certificate | : Maximum 1 working day |
| 5. Issue of Bonafide Certificate | : Maximum 1 working day |
| 6. Issue of Attempt Certificate | : Maximum 2 working day |
| 7. Change in subject/stream and subsequent Changes in the Roll Call | : Shifting within a day, the changes incorporated within maximum 2 working days |
| 8. Processing and forwarding for Migration Certificate to Goa University | : 3 working days |
| 9 Issue of Tour/Vacation/Concession Forms | : Within a day |
| 10. a) Processing application forms for Scholarship/Freeship/Fellowship | : 2 working days after completion of forms in all details by the students |
| b) Forwarding application forms for Scholarship/Freeship/Fellowship | : When all forms are collected before the prescribed date |
| 11. Declaring the results of FY and SY | : Within 25 daysafter the completion of the last paper |
| 12. Issue of Marksheet (First time) | : Same day on the declaration of results |
| 13. Issue of Duplicate Marksheets | : Maximum 3 working days |
| 14. Verification of Marks of FY & SY | : Ten days from the declaration of results on payment of the stipulated fee |
| 15. Issue of Hall Tickets of TY | : 2 working days on receipt from Goa University |
| 16. Issue of Duplicate Fee Receipt | : 2 working days of submitting the application form and payments of a fee of Rs. 20/- |
| 17. Issue of Leaving Certificate | : Maximum 3 working days |
| 18. SMS Portal | : Every Month |
B) IN HOUSE SERVICES RENDERED TO PUBLIC
| Services | Duration (The timings mentioned are applicable only if the application is complete in all respects |
| a) Provision of Information to Public under Right to Information Act 2005 Disclosure subject to sections 8/9 of the Act | a) Maximum period of 30 days for compliance |
| b) A maximum period of 40 days for compliance where third party interests are involved | |
| c) Within 48 hours of the receipt of the request when the information sought for concerns the life and liberty of a person | |
| b) Privision for seeking information from Appellate authority in case the request for information is turned down by PIO | A maximum period of 30 days extended to 45 days to give the decision by Appellate Authority |
C) IN HOUSE SERVICES RENDERED TO STAFF
| Services | Duration (The timings mentioned are applicable only if the application is complete in all respects |
| 1.Forwarding of letters /application/ documents to other agencies | Maximum two days on submission |
| 2. Issue of salary certificate/experience certificate | Maximum two days on submission of application |
| 3. Issue of letters/circulars/documents received from external agencies | Maximum one day after the principal puts remarks/comments |
| 4. Payment of initial advance/settlement of Medical reimbursements | Within 2 days on receipt of grants from DHE |
| 5. Issue of Earned Leave/Commuted Leave orders | Within 2 days on receipt from the management(DSE) |
| 6. Issue of detention order | NIL |