A) SERVICES RENDERED TO STUDENTS

Services Duration                                                                                                                           (The timings mentioned are applicable only if the application is complete in all respects
   1. Issue of Identity Cards
  a) FY  : 7-10 Days after College re-opening
  b) SY/TY  : Validity of 3 years
 c) Late Admission  : Prescribed by University
 2. Issue of Duplicate Identity Card  : 1 working day on payment of Rs. 200/-
 3. Issue of Transfer Certificate  : Maximum 3 working days
 4. Issue of Character Certificate  : Maximum 1 working day
 5. Issue of Bonafide Certificate  : Maximum 1 working day
 6. Issue of Attempt Certificate  : Maximum 2 working day
 7. Change in subject/stream and subsequent Changes in the Roll Call  : Shifting within a day, the changes incorporated within maximum 2  working days
 8. Processing and forwarding for Migration Certificate to Goa University  : 3 working days
 9 Issue of Tour/Vacation/Concession Forms  : Within a day
 10. a) Processing application forms for Scholarship/Freeship/Fellowship  : 2 working days after completion of forms in all details by the students
      b) Forwarding application forms for Scholarship/Freeship/Fellowship : When all forms are collected before the prescribed date
 11. Declaring the results of  FY and SY  : Within 25 daysafter the completion of the last paper
 12. Issue of Marksheet (First time)  : Same day on the declaration of results
 13. Issue of Duplicate Marksheets  : Maximum 3 working days
14. Verification of Marks of FY & SY  : Ten days from the declaration of results on payment of the stipulated fee
 15. Issue of Hall Tickets of TY  : 2 working days on receipt from Goa University
 16. Issue of Duplicate Fee Receipt  : 2 working days of submitting the application form and payments of a fee of Rs. 20/-
 17. Issue of Leaving Certificate  : Maximum 3 working days
 18. SMS Portal  : Every Month

B) IN HOUSE SERVICES RENDERED TO PUBLIC

Services Duration                                                                                                                           (The timings mentioned are applicable only if the application is complete in all respects
a) Provision of Information to Public under Right to Information Act 2005 Disclosure subject to sections 8/9 of the Act  a) Maximum period of 30 days for compliance
 b) A maximum period of 40 days for compliance where third party interests are involved
c) Within 48 hours of the receipt of the request when the information sought for concerns the life and  liberty of a person
 b) Privision for seeking information from Appellate authority in case the request for information is turned down by PIO A maximum period of 30 days extended to 45 days to give the decision by Appellate Authority

C) IN HOUSE SERVICES RENDERED TO STAFF

Services Duration                                                                                                                           (The timings mentioned are applicable only if the application is complete in all respects
 1.Forwarding of letters /application/ documents to other agencies  Maximum two days on submission
 2. Issue of salary certificate/experience certificate  Maximum two days on submission of application
 3. Issue of letters/circulars/documents  received from external agencies  Maximum one day after the principal puts remarks/comments
 4. Payment of initial advance/settlement  of Medical reimbursements  Within 2 days on receipt of grants from DHE
 5. Issue of Earned Leave/Commuted Leave  orders Within 2 days on receipt from the management(DSE)
6. Issue of detention order NIL